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Published in association with the Workflow Management Coalition (WfMC)
Edited by Layna Fischer
Quality hardcover.
420 pages.
US $95.00 Retail.
Size: 7" x 10"
ISBN 0-9703509-0-2
Quality laminated hardcover. Illustrations, charts, references, appendices, bibliography, index.
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This edition of the Workflow Handbook provides you with a valuable insight into the revolution in business process management and the attendant benefits currently underway as eBusiness opportunities increase. The Workflow Handbook has been designed as a one-stop source for organizations seeking or already committed to implementing workflow systems as part of their IT and EC strategy.
The Workflow Management Coalition has worked strenuously for the adoption of standards throughout the industry. Standards allow organizations that have more than one workflow system to connect them easily. They provide a fertile environment for workflow component development to grow and flourish, giving a rich array of options for user organizations. Most importantly, standards provide an infrastructure for inter-organizational process automation.
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Table of Contents
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Foreword
Jon Pyke, WfMC Chair and CTO, Staffware Plc
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Introduction (Download document containing short descriptions of each chapter. Five pages in PDF format)
Layna Fischer, General Manager, WfMC
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SECTION 1—The World of Workflow
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Workflow: An Introduction Download a free chapter!
(24 pages PDF)
Rob Allen, Open Image Systems Inc., UK
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Workflow for the Information Worker
Keith Swenson, MS2 Inc., USA
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The Many Generations of Workflow
Carl Frappaolo, Delphi Consulting Group, USA
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Workflow-based Process Controlling—Or: What You Can Measure You Can Control
Michael zur Muehlen, University of Muenster, Germany
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The Role of Workflow in Portal Environments
Mike Marin, FileNET Corporation, USA
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A Supply Chain Management Framework using the TINA-C Business Model and a jFlow Workflow Prototype
Benito T. Giordani and
Manuel de J. Mendes, GMD FOKUS, Germany
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Managing Time in Workflow Systems
Johann Eder, University of Klagenfurt, Austria;
Euthimios Panagos, AT&T Labs - Research, USA
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The Birth of m–Commerce
Robert Haxne, Staffware, UK
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Interworkflow: A Challenge for Business-to-Business Electronic Commerce
Haruo Hayami and Masashi Katsumata,
Kanagawa Institute of Technology,
Ken-ichi Okada, Keio University, Japan
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Applying Intelligent Workflow Management in the Chemicals Industries
Jussi Stader, Jonathan Moore, Paul Chung,
Ian McBriar, Mohan Ravinranathan,
Ann Macintosh, United Kingdom
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Workflow in the Public Sector
Kathleen K. Billie, DoxSys, Inc., USA
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Building Complex Workflow Applications: How to Overcome the Limitations of the Waterfall Model
Stefan Junginger, BOC GmbH, Germany;
Harald Kühn, BOC GmbH, Austria;
Mark Heidenfeld, BOC Ltd, Ireland;
Dimitris Karagiannis, University of Vienna, Austria
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From Workflow to e-Process Automation
Dave Hollingsworth, ICL, United Kingdom
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Three Fundamental Trends: Application Integration, Development Tools, and Workflow Engine Cooperation
Martin Ader, Workflow and Groupware
Strategies, France
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SECTION 2—Workflow Standards
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The Value of Standards
Betsy Fanning, AIIM International
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Workflow Interoperability Standards for the Internet
James G. Hayes, Computer Sciences
Corporation, USA;
Effat Peyrovian, ECC Consultants, USA;
Sunil Sarin, TIBCO Software, USA;
Marc-Thomas Schmidt, IBM UK Ltd., UK;
Keith D. Swenson, MS2 Inc., USA;
Rainer Weber, SAP AG, Germany
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Workflow Standard–Interoperability Wf-XML Binding
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SECTION 3—Directory and Appendices
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Terminology and Glossary
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WfMC Structure and Membership Details
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WfMC Officers
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Coalition Member Directory
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Author Directory
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