Do you know how people's processes fit into an automated environment?
Human-centric business process management (BPM) has become the product and service differentiator. The topic now captures substantial mindshare and market share in the
human-centric BPM space as leading vendors have strengthened their human-centric business processes. Our spotlight this year examines challenges in human-driven workflow and its integration across the enterprise.
Edited by Layna Fischer
Published in association with the Workflow Management Coalition (WfMC) Retail $95.00.Now reduced to $65.00 .
The new DIGITAL EDITION v2 now available.
This Digital Edition Version 2 offers 412 pages expanded with EIGHT more chapters from the 320-page Print Edition and the first version Digital Edition.
Download the complete NEW Version 2 now! Retail $95.00.
now reduced to $65.00Download 8MB zipped PDF. See below for the list of extra chapters
Publication Date: April 2008
Quality hardcover. 320 pages.
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Size: 7" x 10" Add to Cart
Starting with a look at the new business imperative for BPM in 2008 by Nathaniel Palmer, WfMC Executive Director, chapters this year include useful non-technical advice on implementing your first BPMS, step by step instructions on creating SOA and a look at converging BPM technologies and how they will affect your business. Technical papers include detailed examination of process mining and integration of WfMC standards with others in this space.
A special spotlight on Human-Centric BPM examines challenges in human-driven workflow and its integration across the enterprise.
Throughout the book international industry experts and thought leaders present significant new ideas and concepts to help you plan a successful future for your organization.
Table of Contents
Foreword Jon Pyke, Chair WfMC, United Kingdom (download this chapter now for free)
Introduction: Workflow and BPM in 2008: A New Business Value Imperative Nathaniel Palmer, Executive Director, Workflow Management Coalition, United States (free download of this chapter immediately )
SECTION 1-The Business Value of BPM and Workflow
BPM, SOA, and Web 2.0 Convergence: Business Transformation or Train Wreck
Linus Chow and Peter Bostrom, BEA Systems, United States
Building a Scalable and Sustainable BPM Center of Excellence
Clay Richardson, Project Performance corp., USA & David Atwood, Govt. of Bermuda, Bermuda
Making Intelligence Actionable: Business Process Management and Business Intelligence
Patrick Morrissey, Savvion, USA
Applying Decision Management to Make Processes Smarter, Simpler and More Agile
James Taylor & Neil Raden, Smart (Enough) Systems LLC, USA
Business Process Architecture and Business Transformation
Chris Lawrence, Old Mutual, South Africa
Keeping it Simple in the Complex World of BPM
Amit Rajaram, HSBC Group, India
Implementing Your First BPM Project: Tips and Pitfalls Case Study
Karl Djemal, Citi, United States
Engagement Transforms Processes, Inside and Outside the Enterprise
Raja Hammoud, Adobe Systems, Incorporated, USA
SPOTLIGHT ON HUMAN-CENTRIC BPM
System Automation vs. Human Facilitation
Keith Swenson, Fujitsu Computer Systems, USA (download this chapter now for free)
MyBPM: Social Networking for Business Process Management
Dr. Setrag Khoshafian, Pegasystems Inc., USA
Services: Integrating User Interfaces into a Service-Oriented Architecture
Jeffrey Ricker, Jeffrey Ricker LLC, USA
Impact of Organizational Changes on Running Processes: a Challenge for Achieving Business Agility
Salvatore Latronico, Gianpiero Bongallino & Francesco Battista, Openwork, Italy
Human-Driven BPM: the Missing Piece is People
Roberto Silva, SAP Latin America, Mexico
The Rise of Project Workforce
Rudolf Melik, Tenrox, Canada
XPDL Cross-Product Exception Handling for Workflow Management Systems
Giuseppe Pozzi, Politecnico di Milano; Carlo Combi, University of Verona; Florian Daniel, University of Trento, Italy
The Road to XPDL 2.0: Case Study
Justin Brunt, TIBCO Software, United Kingdom
SECTION 2—STANDARDS AND TECHNOLOGY
Integration of Workforce Management with a Business Process Management Suite
Robert Shapiro, Global360, United States (download this chapter now for free)
Department of Defense Suspense Tracking
Charles Joesten, ICOR Partners, LLC, USA
John Hoogland, Pallas Athena, The Netherlands
Analysis of Most Common Process Modeling Mistakes in BPMN Process Models
Tomislav Rozman, LANCom, Gregor Polancic & Romana Vajde Horvat, University of Maribor, Slovenia
The Temporal Perspective: Expressing Temporal Constraints and Dependencies in Process Models
Denis Gange, Trisotech; Andre Trudel, Acadia University; Canada
How to Implement the Automation of Omnipresent 'Distributed Treatments' in BPMS
Dr. Juan J. Trilles, AuraPortal, Spain
The Representation of Dynamic, Context-Informed Workflow
H. Dominic Covvey, Donald D. Cowan, Paulo Alencar, Shirley L. Fenton, David Hanriques, Joel So, William J. Malyk; University of Waterloo, Canada