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2008 BPM & Workflow Handbook
SPOTLIGHT ON HUMAN-CENTRIC BPM

Methods, Concepts, Case Studies and Standards
in Business Process Management and Workflow

Available in both Print and two Digital Editions.

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Spotlight on Human-Centric BPM

Do you know how people's processes fit into an automated environment? 

Human-centric business process management (BPM) has become the product and service differentiator. The topic now captures substantial mindshare and market share in the human-centric BPM space as leading vendors have strengthened their human-centric business processes. Our spotlight this year examines challenges in human-driven workflow and its integration across the enterprise.

Edited by Layna Fischer
Published in association with the Workflow Management Coalition (WfMC)

Retail $95.00. Now reduced to $65.00 .

Available in both Print and Digital Editions.

The new DIGITAL EDITION v2 now available.
This Digital Edition Version 2 offers 412 pages expanded with EIGHT more chapters from the 320-page Print Edition and the first version Digital Edition.
Download the complete NEW Version 2 now!

Retail $95.00. now reduced to $65.00
Download 8MB zipped PDF.
See below for the list of extra chapters

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Publication Date: April 2008
ISBN:
978-0-9777527-6-8
Quality hardcover. 320 pages.
US $95.00 Retail.
Size: 7" x 10"
Add to Cart

 

Starting with a look at the new business imperative for BPM in 2008 by Nathaniel Palmer, WfMC Executive Director, chapters this year include useful non-technical advice on implementing your first BPMS, step by step instructions on creating SOA and a look at converging BPM technologies and how they will affect your business. Technical papers include detailed examination of process mining and integration of WfMC standards with others in this space.

A special spotlight on Human-Centric BPM examines challenges in human-driven workflow and its integration across the enterprise.

Throughout the book international industry experts and thought leaders present significant new ideas and concepts to help you plan a successful future for your organization.

Table of Contents

  • Foreword
    Jon Pyke, Chair WfMC, United Kingdom
    (download this chapter now for free)
  • Introduction: Workflow and BPM in 2008: A New Business Value Imperative
    Nathaniel Palmer, Executive Director, Workflow Management Coalition, United States
    (free download of this chapter immediately )

SECTION 1-The Business Value of BPM and Workflow 

  • BPM, SOA, and Web 2.0 Convergence: Business Transformation or Train Wreck
    Linus Chow and Peter Bostrom, BEA Systems, United States  
  • Building a Scalable and Sustainable BPM Center of Excellence
    Clay Richardson, Project Performance corp., USA & David Atwood, Govt. of Bermuda, Bermuda 
  • Making Intelligence Actionable: Business Process Management and Business Intelligence
    Patrick Morrissey, Savvion, USA  
  • Applying Decision Management to Make Processes Smarter, Simpler and More Agile
    James Taylor & Neil Raden, Smart (Enough) Systems LLC, USA 
  • Business Process Architecture and Business Transformation
    Chris Lawrence, Old Mutual, South Africa  
  • Keeping it Simple in the Complex World of BPM
    Amit Rajaram, HSBC Group, India  
  • SOA: Simple Step-by-Step
    Federico Silva & Alfredo Cisterna, PECTRA Technology, Inc., USA  
  • Implementing Your First BPM Project: Tips and Pitfalls Case Study
    Karl Djemal, Citi, United States  
  • Engagement Transforms Processes, Inside and Outside the Enterprise
    Raja Hammoud, Adobe Systems, Incorporated, USA 

 

SPOTLIGHT ON HUMAN-CENTRIC BPM

  • System Automation vs. Human Facilitation
    Keith Swenson, Fujitsu Computer Systems, USA
    (download this chapter now for free)
  • MyBPM: Social Networking for Business Process Management
    Dr. Setrag Khoshafian, Pegasystems Inc., USA
  • Services: Integrating User Interfaces into a Service-Oriented Architecture
    Jeffrey Ricker, Jeffrey Ricker LLC, USA  
  • Impact of Organizational Changes on Running Processes: a Challenge for Achieving Business Agility
    Salvatore Latronico, Gianpiero Bongallino & Francesco Battista, Openwork, Italy  
  • Human-Driven BPM: the Missing Piece is People
    Roberto Silva, SAP Latin America, Mexico  
  • The Rise of Project Workforce
    Rudolf Melik, Tenrox, Canada 
  • XPDL Cross-Product Exception Handling for Workflow Management Systems
    Giuseppe Pozzi, Politecnico di Milano; Carlo Combi, University of Verona; Florian Daniel, University of Trento, Italy  
  • The Road to XPDL 2.0: Case Study
    Justin Brunt, TIBCO Software, United Kingdom

 

SECTION 2—STANDARDS AND TECHNOLOGY

  • Integration of Workforce Management with a Business Process Management Suite
    Robert Shapiro, Global360, United States
    (download this chapter now for free)
  • Department of Defense Suspense Tracking
    Charles Joesten, ICOR Partners, LLC, USA  
  • Process Mining
    John Hoogland, Pallas Athena, The Netherlands  
  • Analysis of Most Common Process Modeling Mistakes in BPMN Process Models
    Tomislav Rozman, LANCom, Gregor Polancic & Romana Vajde Horvat, University of Maribor,  Slovenia  
  • The Temporal Perspective: Expressing Temporal Constraints and Dependencies in Process Models
    Denis Gange, Trisotech; Andre Trudel, Acadia University; Canada  
  • How to Implement the Automation of Omnipresent 'Distributed Treatments' in BPMS
    Dr. Juan J. Trilles, AuraPortal, Spain 
  • The Representation of Dynamic, Context-Informed Workflow
    H. Dominic Covvey, Donald D. Cowan, Paulo Alencar, Shirley L. Fenton, David Hanriques, Joel So, William J. Malyk; University of Waterloo, Canada
ADDITIONAL CHAPTERS AVAILABLE ONLY IN THE
DIGITAL EDITION VERSION 2
  • BPM and Corporate Measurement Systems: Putting “Intelligence” Back Into BI
    Dennis Korevitski, Brianna Knox; Covestic, Inc., USA

  • Emerging convergence of BPM, ECM and Portals in Financial Services
    Vinaykumar.S.Mummigatti, Satyam Computers Services, USA

  • Transformation of Government: Through a Gateway that leads to Information Society
    Omer KILIC, Adobe, Turkey

  • PQMM: A New Model to Measure Business Process Quality
    Dr. A.Selcuk Guceglioglu, Onur Demirors; METU, Turkey

  • A Holistic Adoption Framework for Long Term Success of BPM
    Jyoti M. Bhat, Jude Fernandez; Infosys Technologies Limited, India

  • Reconciling and enacting cross-organisational business processes for B2B e-commerce
    Paul W.H. Chung, Xi Chen; Loughborough University, United Kingdom

  • BPM Standards and Guidelines
    Sachin Mandhare, Satyam Computers Services Limited, India

  • Service oriented workflow system for digital media broadcasting
    JuHee Bae, DaeRyung Lee, IBM, Korea; Paolo Dettori, Julio Nogima, Frank Schaffa, IBM, USA

SECTION 3—DIRECTORIES AND APPENDICES

  • WfMC Structure and Membership Information

  • Membership Directory

  • Officers and Fellows

  • Author Biographies

  • Index

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