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2008 BPM & Workflow Handbook
Methods, Concepts, Case Studies and Standards
in Business Process Management and Workflow

Spotlight on Human-Centric BPM

Do you know how people's processes fit into an automated environment? 

Human-centric business process management (BPM) has become the product and service differentiator. The topic now captures substantial mindshare and market share in the human-centric BPM space as leading vendors have strengthened their human-centric business processes. Our spotlight this year examines challenges in human-driven workflow and its integration across the enterprise.

Edited by Layna Fischer
Published in association with the Workflow Management Coalition (WfMC)

Retail $95.00.

Available in both Print and Digital Editions.

Pre-order the PRINT EDITION now. Pay only $66.50 with the Early Bird 30% discount. Put EARLYBIRD8 in the discount code box on checkout and get the link to download FOUR important chapters to read immediately. See below.

Download the full DIGITAL EDITION now. Pay only $66.50 with the Early Bird 30% discount. Put 2008 in the discount code box on checkout. Download 7MB zipped PDF.


 

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Publication Date: April 2008
ISBN:
978-0-9777527-6-8
Quality hardcover. 320 pages.
US $95.00 Retail.
Size: 7" x 10"
Add to Cart

 

Launch Date: April 21, 2008 at Architecture & Process conference in Washington DC.

Starting with a look at the new business imperative for BPM in 2008 by Nathaniel Palmer, WfMC Executive Director, chapters this year include useful non-technical advice on implementing your first BPMS, step by step instructions on creating SOA and a look at converging BPM technologies and how they will affect your business. Technical papers include detailed examination of process mining and integration of WfMC standards with others in this space.

A special spotlight on Human-Centric BPM examines challenges in human-driven workflow and its integration across the enterprise.

Throughout the book international industry experts and thought leaders present significant new ideas and concepts to help you plan a successful future for your organization.

Table of Contents

  • Foreword
    Jon Pyke, Chair WfMC, United Kingdom
    (download this chapter after pre-ordering using your EARLYBIRD Discount)
  • Introduction: Workflow and BPM in 2008: A New Business Value Imperative
    Nathaniel Palmer, Executive Director, Workflow Management Coalition, United States
    (free download of this chapter immediately )

SECTION 1-The Business Value of BPM and Workflow 

  • BPM, SOA, and Web 2.0 Convergence: Business Transformation or Train Wreck
    Linus Chow and Peter Bostrom, BEA Systems, United States  
  • Building a Scalable and Sustainable BPM Center of Excellence
    Clay Richardson, Project Performance corp., USA & David Atwood, Govt. of Bermuda, Bermuda 
  • Making Intelligence Actionable: Business Process Management and Business Intelligence
    Patrick Morrissey, Savvion, USA  
  • Applying Decision Management to Make Processes Smarter, Simpler and More Agile
    James Taylor & Neil Raden, Smart (Enough) Systems LLC, USA 
  • Business Process Architecture and Business Transformation
    Chris Lawrence, Old Mutual, South Africa  
  • Keeping it Simple in the Complex World of BPM
    Amit Rajaram, HSBC Group, India  
  • SOA: Simple Step-by-Step
    Federico Silva & Alfredo Cisterna, PECTRA Technology, Inc., USA  
  • Implementing Your First BPM Project: Tips and Pitfalls Case Study
    Karl Djemal, Citi, United States  
  • Engagement Transforms Processes, Inside and Outside the Enterprise
    Raja Hammoud, Adobe Systems, Incorporated, USA 

 

SPOTLIGHT ON HUMAN-CENTRIC BPM

  • System Automation vs. Human Facilitation
    Keith Swenson, Fujitsu Computer Systems, USA
    (download this chapter after pre-ordering using your EARLYBIRD Discount)
  • MyBPM: Social Networking for Business Process Management
    Dr. Setrag Khoshafian, Pegasystems Inc., USA
  • Services: Integrating User Interfaces into a Service-Oriented Architecture
    Jeffrey Ricker, Jeffrey Ricker LLC, USA  
  • Impact of Organizational Changes on Running Processes: a Challenge for Achieving Business Agility
    Salvatore Latronico, Gianpiero Bongallino & Francesco Battista, Openwork, Italy  
  • Human-Driven BPM: the Missing Piece is People
    Roberto Silva, SAP Latin America, Mexico  
  • The Rise of Project Workforce
    Rudolf Melik, Tenrox, Canada 
  • XPDL Cross-Product Exception Handling for Workflow Management Systems
    Giuseppe Pozzi, Politecnico di Milano; Carlo Combi, University of Verona; Florian Daniel, University of Trento, Italy  
  • The Road to XPDL 2.0: Case Study
    Justin Brunt, TIBCO Software, United Kingdom

 

SECTION 2—STANDARDS AND TECHNOLOGY

  • Integration of Workforce Management with a Business Process Management Suite
    Robert Shapiro, Global360, United States
    (download this chapter after pre-ordering using your EARLYBIRD Discount)
  • Department of Defense Suspense Tracking
    Charles Joesten, ICOR Partners, LLC, USA  
  • Process Mining
    John Hoogland, Pallas Athena, The Netherlands  
  • Analysis of Most Common Process Modeling Mistakes in BPMN Process Models
    Tomislav Rozman, LANCom, Gregor Polancic & Romana Vajde Horvat, University of Maribor,  Slovenia  
  • The Temporal Perspective: Expressing Temporal Constraints and Dependencies in Process Models
    Denis Gange, Trisotech; Andre Trudel, Acadia University; Canada  
  • How to Implement the Automation of Omnipresent 'Distributed Treatments' in BPMS
    Dr. Juan J. Trilles, AuraPortal, Spain 
  • The Representation of Dynamic, Context-Informed Workflow
    H. Dominic Covvey, Donald D. Cowan, Paulo Alencar, Shirley L. Fenton, David Hanriques, Joel So, William J. Malyk; University of Waterloo, Canada

SECTION 3—DIRECTORIES AND APPENDICES

  • WfMC Structure and Membership Information

  • Membership Directory

  • Officers and Fellows

  • Author Biographies

  • Index

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2007 BPM & Workflow Handbook

Now in Digital format
 
Move your Goalposts:
Case Studies from those who did...

Download the full book now, save time and shipping.

Methods, Concepts, Case Studies and Standards in Business Process Management and Workflow.

Special section on BPM in Healthcare.

More...

Read how leading companies managed their implementation process and methodology, the project team, and the change management issues they faced. Learn how these companies managed both their overall technological and business innovations and moved the goalposts for their industry.
More...

Workflow Handbook Series

2001
2002
2003and CDROM 2003
2004
2005 and CDROM 2005
2006
2007 (May 2007)

 

Excellence in Practice Series

2007 Excellence in Practice
Now available!

2007 Excellence in Practice
Retail Price: $49.95
Digital Edition: ORDER FORM
Print Edition: ORDER FORM
Quality Softcover

Volume I
Volume II
Volume III

Volume IV

Volume V
2007 Moving the Goalposts

 

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