2008 BPM & Workflow Handbook
Methods, Concepts, Case Studies and Standards
in Business Process Management and Workflow

Spotlight on Human-Centric BPM

Do you know how people's processes fit into an automated environment? 

Human-centric business process management (BPM) has become the product and service differentiator. The topic now captures substantial mindshare and market share in the human-centric BPM space as leading vendors have strengthened their human-centric business processes. Our spotlight this year examines challenges in human-driven workflow and its integration across the enterprise.

Edited by Layna Fischer
Published in association with the Workflow Management Coalition (WfMC)
Retail $95.00.

Available in both Print and Digital Editions.

Pre-order the PRINT EDITION now. Pay only $66.50 with the Early Bird 30% discount. Put EARLYBIRD8 in the discount code box on checkout and get the link to download FOUR important chapters to read immediately. See below.

Download the full DIGITAL EDITION now. Pay only $66.50 with the Early Bird 30% discount. Put 2008 in the discount code box on checkout. Download 7MB zipped PDF.

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Publication Date: April 2008
ISBN: 978-0-9777527-6-8
Quality hardcover. 320 pages.
US $95.00 Retail.
Size: 7" x 10"
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Starting with a look at the new business imperative for BPM in 2008 by Nathaniel Palmer, WfMC Executive Director, chapters this year include useful non-technical advice on implementing your first BPMS, step by step instructions on creating SOA and a look at converging BPM technologies and how they will affect your business. Technical papers include detailed examination of process mining and integration of WfMC standards with others in this space.

A special spotlight on Human-Centric BPM examines challenges in human-driven workflow and its integration across the enterprise.

Throughout the book international industry experts and thought leaders present significant new ideas and concepts to help you plan a successful future for your organization.

Table of Contents

• Foreword
  Jon Pyke, Chair WfMC, United Kingdom
  (download this chapter after pre-ordering using your EARLYBIRD Discount)

• Introduction: Workflow and BPM in 2008: A New Business Value Imperative
  Nathaniel Palmer, Executive Director, Workflow Management Coalition, United States
  (free download of this chapter immediately )

SECTION 1-The Business Value of BPM and Workflow 

• BPM, SOA, and Web 2.0 Convergence: Business Transformation or Train Wreck
  Linus Chow and Peter Bostrom, BEA Systems, United States  

• Building a Scalable and Sustainable BPM Center of Excellence
  Clay Richardson, Project Performance corp., USA & David Atwood, Govt. of Bermuda, Bermuda 

• Making Intelligence Actionable: Business Process Management and Business Intelligence
  Patrick Morrissey, Savvion, USA  

• Applying Decision Management to Make Processes Smarter, Simpler and More Agile
  James Taylor & Neil Raden, Smart (Enough) Systems LLC, USA 

• Business Process Architecture and Business Transformation
  Chris Lawrence, Old Mutual, South Africa  

• Keeping it Simple in the Complex World of BPM
  Amit Rajaram, HSBC Group, India  

• SOA: Simple Step-by-Step
  Federico Silva & Alfredo Cisterna, PECTRA Technology, Inc., USA  

• Implementing Your First BPM Project: Tips and Pitfalls Case Study
  Karl Djemal, Citi, United States  

• Engagement Transforms Processes, Inside and Outside the Enterprise
  Raja Hammoud, Adobe Systems, Incorporated, USA 

SPOTLIGHT ON HUMAN-CENTRIC BPM

• System Automation vs. Human Facilitation
  Keith Swenson, Fujitsu Computer Systems, USA
  (download this chapter after pre-ordering using your EARLYBIRD Discount)

• MyBPM: Social Networking for Business Process Management
  Dr. Setrag Khoshafian, Pegasystems Inc., USA
  

• Services: Integrating User Interfaces into a Service-Oriented Architecture
  Jeffrey Ricker, Jeffrey Ricker LLC, USA  

• Impact of Organizational Changes on Running Processes: a Challenge for Achieving Business Agility
  Salvatore Latronico, Gianpiero Bongallino & Francesco Battista, Openwork, Italy  

• Human-Driven BPM: the Missing Piece is People
  Roberto Silva, SAP Latin America, Mexico  

• The Rise of Project Workforce
  Rudolf Melik, Tenrox, Canada 

• XPDL Cross-Product Exception Handling for Workflow Management Systems
  Giuseppe Pozzi, Politecnico di Milano; Carlo Combi, University of Verona; Florian Daniel, University of Trento, Italy  

• The Road to XPDL 2.0: Case Study
  Justin Brunt, TIBCO Software, United Kingdom

SECTION 2—STANDARDS AND TECHNOLOGY

• Integration of Workforce Management with a Business Process Management Suite
  Robert Shapiro, Global360, United States
  (download this chapter after pre-ordering using your EARLYBIRD Discount)

• Department of Defense Suspense Tracking
  Charles Joesten, ICOR Partners, LLC, USA  

• Process Mining
  John Hoogland, Pallas Athena, The Netherlands  

• Analysis of Most Common Process Modeling Mistakes in BPMN Process Models
  Tomislav Rozman, LANCom, Gregor Polancic & Romana Vajde Horvat, University of Maribor,  Slovenia  

• The Temporal Perspective: Expressing Temporal Constraints and Dependencies in Process Models
  Denis Gange, Trisotech; Andre Trudel, Acadia University; Canada  

• How to Implement the Automation of Omnipresent 'Distributed Treatments' in BPMS
  Dr. Juan J. Trilles, AuraPortal, Spain 

• The Representation of Dynamic, Context-Informed Workflow
  H. Dominic Covvey, Donald D. Cowan, Paulo Alencar, Shirley L. Fenton, David Hanriques, Joel So, William J. Malyk; University of Waterloo, Canada

SECTION 3—DIRECTORIES AND APPENDICES

• WfMC Structure and Membership Information

• Membership Directory

• Officers and Fellows

• Author Biographies

• Index

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