2007 BPM & Workflow Handbook
Methods, Concepts, Case Studies and Standards
in Business Process Management and Workflow
Edited by Layna Fischer
Published in association with the Workflow Management Coalition (WfMC)
Retail $95.00.
Read review by Paul Harmon of BPTrends.
Available in both printed and digital versions. Download the complete book immediately, save time and shipping charges.
Download Three sample chapters
√ Foreword - by Jon Pyke, Chair WfMC
√ Introduction: Workflow and BPM in 2007: Business Process Standards See a New Global Imperative - by Nathaniel Palmer, Executive Director,Workflow Management Coalition
√ BPM and Service-Oriented Architecture Teamed Together: a Pathway to Success for an Agile Government - by Linus Chow and Charles Medley, BEA Systems; Clay Richardson, PPC.
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Publication Date: May 2007
ISBN: 0-9777527-1-2
Quality hardcover. 320 pages.
US $95.00 Retail.
Size: 7" x 10"
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Starting with an overview over of Workflow and BPM in 2007, chapters range from stating the business case for BPM and Workflow for non-technical readers, user case studies through to web services and workflow architectures. A special Spotlight on BPM in Healthcare features an award-winning case study and examines challenges in both patient and pharmaceutical BPM, culminating with a chapter on digital security.
Throughout the book international industry experts and thought leaders present significant new ideas and concepts to help you plan a successful future for your organization.
Table of Contents
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Foreword
Jon Pyke, Chair WfMC, United Kingdom
(free download of this chapter)
-
Introduction: Workflow and BPM in 2007: Business Process Standards See a New Global Imperative
Nathaniel Palmer, Executive Director, Workflow Management Coalition, United States (free
download of this chapter)
SECTION 1-THE BUSINESS VALUE OF BPM and WORKFLOW
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The Business Value of Workflow and BPM
Keith D Swenson, Fujitsu Computer Systems, United States
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Knowledge Intensive BPM
Jon Pyke, The Process Factory Ltd., United Kingdom
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BPM and Service-Oriented Architecture Teamed Together: a Pathway to Success for an Agile Government
Linus Chow and Charles Medley, BEA Systems; Clay Richardson, Project Performance Corp., USA (free
download of this chapter)
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Analyzing and Improving Core Telecom Business Processes: Case Study
Lee, Kyeong Eon; KTF Co., Ltd., Seoul, Korea
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Workflow and Performance Management
Arnaud Bezancon, Advantys, France
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BPM Center of Excellence Manifesto
Dr. Setrag Khoshafian, Pegasystems Inc., USA
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Evolution: An Innovation Process
Gabriel Franciosi and Federico Silva, Pectra Inc., USA
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Why Engagement Will Redefine the Next Evolution in Workflow and BPM
Steve Rotter, Adobe Systems Incorporated, USA
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Applying MDA® Concepts to Business Process Management
Alexander Petzmann, Michael Puncochar, BOC Group, Austria; Christian Kuplich, BOC Group, Germany; David Orensanz, BOC Group, Spain
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From Functional Silos to a Process Vision
Salvatore Latronico and Francesco Battista, openwork, Italy
SPOTLIGHT ON HEALTHCARE
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The Chester County Hospital: Case Study
Ray Hess, The Chester County Hospital, USA
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Workflow Opportunities and Challenges in Healthcare
Jonathan Emanuele and Laura Koetter, Siemens Medical Solutions USA, Inc., USA
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Business Process Management in Pharmaceutical R&D
Dr. Kai A. Simon ALTANA Pharma AG—a Nycomed company, Germany
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Authenticated Document/ Data Exchange in Healthcare
Dr. Mohammed Shaikh, Image X Inc., USA
SECTION 2—STANDARDS AND TECHNOLOGY
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Business Process Architecture and the Workflow Reference Model
Chris Lawrence, Old Mutual, South Africa
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Quality Metrics for Business Process Models
Irene Vanderfeesten, Hajo A. Reijers, Wil van der Aalst, Technische Universiteit Eindhoven, The Netherlands; Jorge Cardoso, University of Madeira, Portugal; Jan Mendling, Vienna University of Economics and Business, Austria.
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Enterprise Architecture as a Meta-Process
Heinz Lienhard, ivyTeam-SORECOGroup, Switzerland
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Overcoming Negative Tendencies in Automated Business Processes
Juan J. Moreno, Lithium Software / Universidad Católica, Uruguay; Luis Joyanes, Universidad Pontificia de Salamanca, Spain
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Defining Easy Business Rules for Accomplishing the Basel II Risk Handling in Banks
Dr. Juan J. Trilles, AuraPortal BPMS, Spain
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MSCWV: Cyclic Workflow Verification Algorithm For Workflow Graphs
Sinnakkrishnan Perumal and Ambuj Mahanti, Indian Institute of Management Calcutta, India
SECTION 3—DIRECTORIES AND APPENDICES
WfMC Structure and Membership Information
Appendix—Membership Directory
Appendix-Officers and Fellows
Appendix—Author Biographies
Index
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