2009 BPM & Workflow Handbook
Methods, Concepts, Case Studies and Standards
in Business Process Management and Workflow

Spotlight on BPM in Government

Add to cart now: Retail $75.00
(Annual Handbook is usually $95.00)

PRINT EDITION: Buy now
DIGITAL EDITION: Download now (new!)

-------------------------------------------------------------------------------

** RELATED TITLE: LIMITED TIME SPECIAL OFFER**
Buy the 2008 BPM and Workflow Handbook Digital Edition v2 and get BPMN Modeling and Reference Guide Digital Edition for FREE

Buy the best-selling BPMN Modeling and Reference Guide Digital Edition for only $39.95 and get 50% discount on the 2008 Handbook Digital Edition v2 (retail $95.00).

You're basically getting the BPMN Modeling and Reference Guide Digital Edition for FREE by saving $47.50 on the 2008 Handbook EXPANDED 412-page Digital Edition v2. See special offer here.

-------------------------------------------------------------------------------

Full Overview and Table of Contents here (PDF file) with comprehensive abstracts of each chapter.

Spotlight on BPM in Government

The question, “How can governments manage change organizationally and be agile operationally?” is answered in this special spotlight on BPM in Government worldwide with specific emphasis on the USA government where agencies, armed forces, states and cities are facing almost insurmountable challenges.

This is a book for business people who just want to understand the how and why of process automation and integration in simple non-jargon terms. It is also for the technical person looking for current insights into where BPM standards are heading, how others are managing implementations and more.

Throughout the book international industry experts and thought leaders present significant new ideas and concepts to help you plan a successful future for your organization.

Edited by Layna Fischer
Published in association with the Workflow Management Coalition
(WfMC)
Retail $75.00 (usually $95.00)

Five downloadable chapters to start reading immediately on purchase.

• Foreword
  Jon Pyke, Chair WfMC, United Kingdom
• An Open Letter to President Obama: It's Time to Fix Broken Government
  Clay Richardson, Senior Analyst, Business Process Management, Forrester Research, United States
• Transforming Health Care through Enterprise Architecture and BPM
  Christine Robinson, CSC, United States
• Business Transformation Blueprint-BPM as Key Enabler 
  Vinaykumar S. Mummigatti, IBM Global Business Services and Tom Bobrowski, Capgemini, USA
• How Converging Methodologies and Technologies Effect Adoption and Success of BPM 
  Linus K. Chow, Oracle Corporation, USA

Add to Cart

Publication Date: June 18-19 2009
ISBN: 978-0-9777527-9-9
Quality softcover. 300 pages.
US $75.00 Retail.
Size: 7" x 10"
Add to Cart

TABLE OF CONTENTS

Foreword
Jon Pyke, Chair WfMC, United Kingdom
* read this chapter immediately after purchase

SECTION 1―SPOTLIGHT ON BPM IN GOVERNMENT

An Open Letter to President Obama: It’s Time to Fix Broken Government
Clay Richardson, Senior Analyst, Business Process Management, Forrester Research, United States
* read this chapter immediately after purchase

Measuring Readiness for BPM: Insights from Corporate Entrepreneurship and Organizational Change Research
Daniel T. Holt, Air Force Institute of Technology, USA

Streamlining Research and Development Case Files at the Air Force Research Laboratory (AFRL)
Charles Joesten, PMP, ICOR Partners LLC, USA

How Converging Methodologies and Technologies Effect Adoption and Success of BPM
Linus K. Chow, Oracle Corporation, USA
* read this chapter immediately after purchase

Optimizing the Institution for Corporate Development in Uruguay
Lucía Wainer, Corporación Nacional para el Desarrollo; Juan J. Moreno, INTEGRADOC / Universidad Católica and Martín Dauber INTEGRADOC, Montevideo, Uruguay

Delivering Case Management with BPM in the Public Sector: Combining Knowledge with Process
Michael White, Singularity, UK

BPM in eGovernment: a Genuine Virtual Counter
Cédric Tumelaire, City of Waterloo, Belgium, Laurent Bagnoud, University of Applied Sciences Western Switzerland and Rémy Tzaud, Xpert.Ivy, Switzerland

Transforming Health Care through Enterprise Architecture and BPM Christine Robinson, CSC, United States
* read this chapter immediately after purchase

Delivering Strategy through Process: SAPO Case Study
Marietjie Lancaster, South African Post Office, Dr. Michélle Booysen, Pétanque Business Specialists, South Africa

Managing Change with Re-Usable Assets for Government Agencies
Setrag Khoshafian, Pegasystems Inc., USA

Streamlining the Congress of the Republic of Peru e-Government
Rocio Angelica Sanchez, Congress of the Republic of Peru, and Amy Wyron, Colosa, Inc., Peru

Processes Systematization of the High Court of Justice (Mexico)
Juan Chacón, Vanina Marcote; PECTRA Technology, USA.

SECTION 2―THE BUSINESS VALUE OF WORKFLOW AND BPM

Application Provisioning in the Cloud
Jon Pyke, Cordys, Netherlands

Business Transformation Blueprint—BPM as Key Enabler
Vinaykumar S. Mummigatti, IBM Global Business Services and Tom Bobrowski, Capgemini, USA
* read this chapter immediately after purchase

Financial Crisis Front Line: SNS Bank
Eric D. Schabell and Stijn Hoppenbrouwers, SNS Bank and Radboud University Nijmegen, Netherlands

Leveraging Best Practices through a Human Process Management System
Jacob P. Ukelson, D.Sc. CTO ActionBase, USA

People Relationship Management: Completing the BPM Value Proposition
Roy Altman, Peopleserv, Inc., USA

SECTION 3―BPM IN STANDARDS AND TECHNOLOGY

Two Strategies for Handling Models: Preserving vs. Transforming
Keith D Swenson, Fujitsu America, Inc., USA

A Design Methodology for BPMN
Michele Chinosi and Alberto Trombetta, University of Insubria, Varese, Italy

The Auto Optimizer
Robert M. Shapiro and Hartmann Genrich, Global 360, United States

Open Source Workflow Management Systems: A Concise Survey
Ricardo Garcês, Tony de Jesus, Jorge Cardoso* and Pedro Valente, University of Madeira, Portugal  *SAP Research, Germany,  *University of Coimbra, Portugal

Extending XPDL with the Temporal Perspective
Denis Gagné, Trisotech, and André Trudel, Acadia University, Canada

BPM SAAS as the Foundation of a Cloud-based Post-IT Enterprise
Wolf Rivkin, B-Wave Software LLC.

SECTION 4—DIRECTORIES AND APPENDICES

Authors' appendix
WfMC Structure and Membership Information
Membership Directory
Index
Additional Online Resources in BPM and Workflow

ORDER FORM